Your properties already have software.
Now give them a workforce.
Propz.AI puts specialized AI agents to work on leasing, resident operations, maintenance, renewals, collections, vendors, owners and portfolio intelligence — coordinating the systems you already run, with your team in command.
Tasks moved forward today
47
Awaiting human approval
3
policy: approvals routed → you
Activity stream
24/7
Always-on coverage
9
Specialized agents
6
Operational domains
HITL
Human-in-the-loop by design
The problem
Property software remembers everything. It does almost nothing.
Property-management teams spend their days moving information between inboxes, CRMs, property-management systems, calendars, vendors, residents and spreadsheets. Every handoff is manual. Every follow-up depends on someone remembering.
Traditional software stores work.
Propz executes it.
How it works
Not a chatbot. An agentic loop.
Every Propz agent runs the same operational cycle — which is what separates agentic execution from a bot that answers questions and forgets.
Observe
Propz receives events from conversations, your PMS, CRM, calendars, payments, work orders and connected systems.
Understand
It associates each event with the right property, unit, person, lease, workflow, history and policy.
Decide
The relevant agent determines the permitted next action under your configured authority model.
Act
The agent communicates, creates tasks, schedules, updates records, requests information or triggers connected workflows.
Verify
Propz monitors whether the requested outcome actually occurred — and follows up when it didn't.
Escalate
When confidence, authority, policy or risk requires a person, the task routes to the right one — with full context.
The workforce
Nine agents. One operation.
Each Propz agent owns a slice of your operation — and they all share the same property context, policies and escalation rules.
Leasing Agent
Handles prospect inquiries, qualification, unit matching, tours, follow-ups and leasing workflow coordination.
Resident Agent
Handles routine resident communication and coordinates requests throughout the resident lifecycle.
Maintenance Agent
Receives, diagnoses, triages, routes, tracks and follows up on maintenance requests.
Collections Agent
Monitors delinquency and performs policy-controlled payment outreach and escalation.
Renewal Agent
Tracks lease expirations and manages approved renewal workflows and follow-ups.
Vendor Agent
Coordinates vendor communication, scheduling, quotes, documentation and performance.
Owner Agent
Prepares updates, requests approvals, answers portfolio questions and coordinates owner communication.
Portfolio Intelligence
Analyzes operational data, identifies exceptions, explains performance changes and recommends actions.
Compliance Agent
Monitors configured policies, documentation, deadlines and workflows — and flags issues for review.
One workflow, end to end
From “the sink is leaking” to resolution — one intelligent workflow.
A resident reports a problem at 2:47 AM. Here is what happens before your team has coffee — and where a human stays in the loop.
Explore Maintenance Autopilot →Request received
A resident texts "the kitchen sink is leaking." The Maintenance Agent responds immediately and gathers the missing details — location, severity, photos.
Diagnose & triage
The agent classifies the issue, checks unit history, rules out an emergency and walks the resident through shutting off the supply valve.
Work order created
A categorized, prioritized work order is created and synced to your system of record — with the full conversation attached.
Vendor dispatch within policy
The Vendor Agent requests availability from approved plumbers. The job falls under your cost threshold, so dispatch proceeds automatically.
Manager reviews the exception queue
Human in the loopOne related item — a recurring leak in the same stack — is flagged for a human decision on a larger repair. It arrives with history, photos and cost context.
Access coordinated, resident updated
The agent schedules access with the resident, confirms the appointment, and posts status updates without anyone chasing anyone.
Verified & closed
Completion evidence is collected, the resident confirms the fix, and the work order closes — logged end-to-end for audit.
The platform
Six domains. Zero silos.
Agentic Leasing
Lead response, qualification, tours, follow-ups, offers, applications and leasing workflows that move on their own.
Inquiry → Lease, carried forward
Resident Operations
Resident communication, requests, renewals, payments, notices and ongoing support across the whole lifecycle.
Always-on, context-aware
Maintenance Autopilot
AI triage, troubleshooting, work orders, dispatch, scheduling, status updates and resolution tracking.
Request → Resolution
Revenue Operations
Delinquency and collections workflows, renewals, lease intelligence and revenue-leakage detection.
Policy-driven, auditable
Portfolio Intelligence
Natural-language analytics, operational alerts, reporting, anomaly detection and recommended actions.
Ask. Then act.
Agentic CRM
Unified inbox, contact history, tasks, calendars, knowledge, omnichannel communications, integrations and agent governance.
One property graph
Governance
Autonomous where you want it. Human-controlled where it matters.
Every agent action runs under an authority model you configure. Routine work proceeds autonomously; consequential decisions route to people — with the full context attached.
- ◆ Configurable autonomy per action type, per property, per portfolio
- ◆ Approval thresholds for cost, risk and legal sensitivity
- ◆ A complete audit trail: what happened, why, and what information was used
- ◆ Role-based permissions from organization down to unit
- ◆ Escalation paths that hand people full context, not just a notification
Works with your stack
Keep your systems of record. Add a system of action.
Propz.AI is built as an agentic operating layer over the property technology you already run — not a rip-and-replace. Agents read from and write back to your systems, so your records stay where they live today.
PMS platforms
Your property-management system stays the system of record — Propz reads and writes alongside it.
Accounting
Payment events, invoices and charges inform agent context and follow-ups.
Documents & e-signature
Leases, renewals and disclosures flow through your existing document tooling.
Calendars & comms
Tours, inspections and vendor visits coordinate through the calendars and channels you use.
Integration availability varies by plan and rollout stage — tell us what you run and we'll map it.
What changes
Your team stops routing work and starts directing it.
Faster lead response
Every inquiry answered and qualified — including the ones that arrive at 2 AM.
More capacity, same team
Repetitive coordination work leaves your team's plate without leaving your control.
Shorter maintenance cycles
Triage, dispatch and follow-up happen continuously instead of in batches.
Responsive residents ops
Residents get answers and updates without waiting for office hours.
Stronger renewal execution
Expirations become managed workflows instead of calendar reminders.
Disciplined collections
Outreach and follow-ups run on policy — consistently, respectfully, on time.
Portfolio-wide visibility
One operational timeline across properties, people, vendors and workflows.
Exceptions, surfaced
The system tells you what needs a human — before it becomes a problem.
Get started
Put your portfolio on autopilot — with your team in command.
Tell us about your portfolio and see how the Propz agent workforce would run your operations.